Hard launch of Wisconsin’s electronic visit verification (EVV) requirement for personal care services will begin on May 1, 2023.
After hard launch, DHS will impose consequences when EVV information is not captured for required personal care and supportive home care services (service codes T1019, T1020, S5125, and S5126). Consequences include claim denial, exclusion from future capitation rate setting development, and possible IRIS (Include, Respect, I Self-Direct) participant disenrollment.
Hard launch is required by the federal government for Wisconsin to continue to receive its full federal funding.
Please make sure if you are required to use EVV that you are using EVV to become familiar with clocking in/out; along with filling out your paper timesheet as well. If you have any questions on EVV please call our office at 608-326-0434 ext. 284 and ask for Beth Adrian-Peters.
If you would like more information on the Federally required EVV please visit either our website https://lkichoice.com/evv or the State website at https://www.dhs.wisconsin.gov/evv/index.htm
You can also contact Wisconsin EVV Customer Care
833-931-2035
vdxc.contactevv@wisconsin.gov
Hours: Monday-Friday 7:00 a.m. - 6:00 p.m. CT
