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Sandata Maintenance

  

Maintenance Information

Sandata will deploy this update to the system on Thursday, June 23, 2022 at 8:30 PM Eastern Time (ET). The maintenance will take 3 (three) hours, ending at 11:30 PM. Please advise your staff to log out of the system by 8:30 PM on Thursday, June 23, 2022. Failure to log out of the system may result in the user being automatically timed out.

During this time:

  • Sandata Mobile Connect will be unavailable.
  • All other Sandata systems will be available.
  • Field Staff, using Sandata Mobile Connect on a mobile device, will not be able to log in.

App Update Availability

The App Update will be submitted to both the Google Play Store and the Apple App Store on Thursday, June 23, 2022.

EVV Update - 03/29/2022

EVV continues to be in Soft Launch. We are told that Hard Launch is coming in 2022. Please make sure if you are required to use EVV that you are using EVV to become familiar with clocking in/out; along with filling out your paper timesheet as well.  If you have any questions on EVV please call our office at 608-326-0434 and ask for Beth A.   


If you would like more information on the Federally required EVV please visit either our website https://lkichoice.com/evv or the State website at https://www.dhs.wisconsin.gov/evv/index.htm   


You can also contact Wisconsin EVV Customer Care 

833-931-2035

 vdxc.contactevv@wisconsin.gov

 Hours: Monday-Friday 7:00 a.m. - 6:00 p.m. CT  


Electronic Visit Verification

What is EVV? (docx)Download
Wisconsin Electronic Visit Verification Worker Visit Card (docx)Download
EVV Errors and How to Fix (pdf)Download
EVV Live-In Worker Identification (pdf)Download
EVV Needed Numbers Reminder Sheet (pdf)Download
EVV-Sandata Mobile Connect Guide (pdf)Download
Fixed Visit Verification - FVV Instruction Sheet (pdf)Download
Fixed Device Timesheet/EVV (pdf)Download
Fixed Visit Verification (FVV) Call Process (pdf)Download
How to Download the SMC Mobile app (pdf)Download
How to download EVV app for Android (pdf)Download
How to download EVV app for IOS (pdf)Download
Landline Visit Verification - TVV Instruction Sheet (pdf)Download
Landline or TVV Group Visit Verification Instruction Sheet (pdf)Download

Newsletter

March 2022 Newsletter (docx)Download
January 2022 Newsletter (PDF)Download

WI Department of Health Services EVV

Electronic Visit Verification (EVV)

 Electronic Visit Verification Informational Video

EVV Training

 Electronic Visit Verification (EVV) ID Help Sheet 

 Electronic Visit Verification (EVV): Training Other Provider Agency Administrators

 Implementation of Electronic Visit Verification for Personal Care and Supportive Home Care Services

Your Key to EVV Newsletter - Issue 11

Detail your services

If customers can’t find it, it doesn’t exist. Clearly list and describe the services you offer. Also, be sure to showcase a premium service.

Announce coming events

Having a big sale, on-site celebrity, or other event? Be sure to announce it so everybody knows and gets excited about it.

Display real testimonials

Are your customers raving about you on social media? Share their great stories to help turn potential customers into loyal ones.

EVV Hmong and Spanish Translations

EVV Training in Hmong and Spanish Translations

EVV Russian Translations

evv-sandata-mobile-connect-guide-russian (pdf)Download
downloading-evv-smc-app-ios-russian (pdf)Download
evv-service-task-list-russian (pdf)Download
evv-fvv-call-reference-guide-sample-russian (pdf)Download
evv-tvv-call-reference-guide-group-visits-sample-russian (pdf)Download
evv-tvv-call-reference-guide-basic-sample-russian (pdf)Download
downloading-evv-smc-app-android-russian (pdf)Download

EVV Somali Translations

evv-fvv-call-reference-guide-sample-somali (pdf)Download
evv-tvv-call-reference-guide-group-visits-sample-somali (pdf)Download
evv-tvv-call-reference-guide-basic-sample-somali (pdf)Download
downloading-evv-smc-app-android-somali (pdf)Download
downloading-evv-smc-app-ios-somali (pdf)Download

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